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Customer Reviews 2 item(s)
- Sad with purchase
One section of the ring has already dulled after 2 weeks of wearing it. No way to exchange it. Sad
-----REPLY BY BERRICLE-----
We are sorry to hear you are unhappy with your purchase, however it sounds like you simply need to clean it to restore its shine. Please follow the below care instructions:
Most of Berricle’s jewelry is rhodium-plated, which will help to reduce tarnish but not eliminate it. By nature sterling silver will tarnish when exposed to oxygen and water. With regular wear and time the plating will eventually wear off. However, with proper care, it can last for years.
Chemicals like perfume, hair spray, soap, and lotion will make rhodium tarnish permanently.
DO NOT wear jewelry while doing housework, working out, lifting weights, swimming, showering, gardening, or using chemicals and such. Stay away from chlorine and other bleaches, including the swimming pool. Your rhodium-plated jewelry may tarnish quickly if it meets those chemical substances.
For regular cleaning, we recommend you use a simple jewelry polishing cloth that is infused with special jewelry cleaner. These are widely available and easy to use. You can also use a soft, 100% cotton cloth. We recommend having two cleaning clothes: one for gold and a separate one for silver. DO NOT use liquid silver cleaner to clean rhodium-plated jewelry. It is too harsh and can dull or harm the rhodium plating. To clean the stones, we suggest warm water and a soft brush to remove any kind of build up.
To keep tarnishing to a minimum, it is strongly recommended that you store your silver jewelry in a dry and air-tight area, such as a jewelry box or zip-lock bag.
If you have any more questions, please contact us at 1-888-925-7569 or [email protected] Thank you.